* Refer to the Service and Maintenance sheet for all related costs.
* Discontinued or “beyond repair” products may require a replacement purchase.
* Thompson may be unable to service or repair instruments that are beyond their life of 10 years.
Please note: Third party repairs or service may cause parts to work improperly, rust, or be unsafe for patient use and will void Thompson’s warranty.
Please note: Warranty is void if an item is serviced or repaired by a service other than Thompson Surgical.
Reasons for this include (but are not limited to):
- Source of parts/materials used lacks tracing
- No ability to apply factory settings
- Improper material configurations are often used
- Third parties are not familiar with the engineering requirements of the parts
- If you are in need of service and maintenance, please contact us at 1-800-227-7543.
Please note: Third party repairs or service may cause parts to work improperly, rust, or be unsafe for patient use and will void Thompson’s warranty.