* Refer to the Refurbishment Program sheet for all refurbishment costs.

* Discontinued or “beyond repair” products may require a replacement purchase.

* Thompson may be unable to refurbish or repair instruments that are beyond their life of 10 years.

Please note: Third party repairs or refurbishments may cause parts to work improperly, rust, or be unsafe for patient use and will void Thompson’s warranty.

Please note: Warranty is void if an item is refurbished or repaired by a service other than Thompson Surgical.

Reasons for this include (but are not limited to):

  • Source of parts/materials used lacks tracing
  • No ability to apply factory settings
  • Improper material configurations are often used
  • Third parties are not familiar with the engineering requirements of the parts
  • If you are in need of refurbishment, please contact us at 1-800-227-7543.

Please note: Third party repairs or refurbishments may cause parts to work improperly, rust, or be unsafe for patient use and will void Thompson’s warranty.